Incident Discovery Time: 01:11am on 10/06/2024
Time of Resolution: 03:10am on 10/06/2024

Services Impacted: Finance/HR/Procurement Systems, BUWorks Central Portal

Description of Impact

The BUWorks Central Portal certificate was expired. Clients attempting to access the Portal encountered an expired certificate or server untrusted warning page when attempting to access via https://www.bu.edu/buworkscentral.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 01:11am on 10/06/2024

Services Impacted: Finance/HR/Procurement Systems, BUWorks Central Portal

Description of Impact

The BUWorks Central Portal certificate has expired. Clients attempting to access the Portal will encounter an expired certificate or server untrusted warning page when attempting to access via https://www.bu.edu/buworkscentral.

Current Status

There is no update at this time as IS&T works on remediating the certificate issue.

Next Update: 04:00am

Previous Update

Incident Discovery Time: 01:11am on 10/06/2024

Services Impacted: Finance/HR/Procurement Systems, BUWorks Central Portal

Description of Impact

The BUWorks Central Portal certificate has expired. Clients attempting to access the Portal will encounter an expired certificate or server untrusted warning page when attempting to access via https://www.bu.edu/buworkscentral.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

This appears to impact the BUWorks Central Portal https://www.bu.edu/buworkscentral, but does not impact the BUWorks mobile friendly portal MyBUWorks – https://www.bu.edu/mybuworks. The MyBUWorks portal does not offer all functionality available via the Central Portal.

Next Update: 03:00am