IT Help Center Support Availability During Intersession
Friday, December 20th, 2024
Please note that all IT Help Center locations will be closed during Intersession from Saturday, December 21st through Wednesday, January 1st. We’re still here to assist you! Here’s how you can reach us: Email: Contact us at ithelp@bu.edu. TechWeb: Use the green GET HELP button on TechWeb or submit a request through our web contact…
Resolved: Blue portal outage.
Tuesday, December 10th, 2024
We have received multiple reports of evaluations not appearing on the Blue Portal….
Resolved: Kaltura Video Upload Issue
Monday, December 9th, 2024
Clients attempting to upload video to Kaltura were unable to do so….
Planned BUworks Outage: Dec 6-8
Tuesday, December 3rd, 2024
Please be advised that BUworks Finance, Human Resources, and Procurement services will have scheduled downtime beginning at 6:00 pm on Friday December 6, 2024, through 2:00 pm on Sunday, December 8, 2024. This is necessary to perform updates to the BUworks platform. Please plan for this outage accordingly. During this time, all BUworks services will…
Resolved: Course Evaluations are currently unavailable.
Monday, December 2nd, 2024
Course Evaluations are currently unavailable….