Resolved: Shared Computing Cluster webportal was unavailable

Incident Discovery Time: 02:10pm on 01/14/2025 Time of Resolution: 05:30pm on 01/14/2025 Services Impacted: Research Computing

Description of Impact

The Shared Computing Cluster became inaccessible. All SCC login, SCC OnDemand, and compute nodes are impacted.

Incident Description and Resolution

Research Computing has resolved the incident.

Additional Information

The cause of this incident was determined to be a filesystem error. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 02:53pm on 01/14/2025 Services Impacted: Research Computing

Description of Impact

The webportal to the Shared Computing Cluster appears to be down. (scc-ondemand.bu.edu)

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 05:00pm