RESOLVED: VPN is not accessible at this time. It is not completing the Multi-factor Authentication with Duo.

Incident Discovery Time: 07:27am on 04/13/2025 Time of Resolution: 08:26am on 04/13/2025 Services Impacted: Network Services

Description of Impact

VPN could not complete validation with DUO

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a Health Check program taking out the RADIUS authentication servers. If you continue to have issues, please contact the IT Help Center.

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