IS&T Change Windows

IS&T Change Windows are predefined times when the University has agreed that changes can occur. During these times, it is acceptable for the services to be periodically unavailable.

Why using the established change windows are important:

  • Ensure IS&T aligns with the strategies of our BU stakeholders (BUPD (BU Police), ENSA (Enrollment Services), Agganis Arena, WBUR, Conference Services, etc.) by avoiding changes during times that are critical to their business.
  • Minimize impact of downtime for IS&T services used by the BU community.

IS&T Change Windows Schedule

Change Windows Days and Hours:

  • Tuesday, Wednesday, and Thursday: 2:00 AM to 6:30 AM
  • Sunday: 12:00 AM to 8:00 AM

**These change windows are applicable except during Enterprise Restriction Dates.

    Important Notes:

    • During Enterprise Restriction Dates, all change requests are subject to review to ensure they don’t impact the purpose of the restriction.
    • Changes that may cause or potentially cause impacts are deferred to a later period.

    For Questions:

    If you have any questions about the Change Window schedule, please contact ithelp@bu.edu.