Resolved Guest WiFi: Intermittent Connectivity
Connectivity to the Guest WiFi was intermittently unavailable….
Resolved: Microsoft Teams Images not loading
Some users were unable to send or receive images in Microsoft Teams. Users might receive the error message ‘Failed to open an image’….
Resolved: Wireless Network Issue Affecting Graduation Housing
Wireless Network Issue Affecting Graduation Housing. …
IS&T Welcomes Chris Sedore to Boston University
On August 1, Chris Sedore assumes the role of Vice President of Information Services & Technology and Chief Information Officer at Boston University. He will oversee a staff of over 400, shaping BU’s digital operations and guiding teams across both the Charles River and Medical Campuses. Chris joins us from Tufts University, where he managed…
Resolved: Active Directory Sync Issue Affecting Access to Some BU Services
Active Directory Sync Issue Affecting Access to Some BU Services
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Resolved: Broadcast email outage.
Broadcast email outage….
Resolved: Due to an Active Directory sync issue, signing into some BU services are currently unavailable.
Cisco Finesse portal outage. IS&T is currently working with the vendor….
CrowdStrike update & security brief
Thanks to a huge effort by the IT Help Center and our local IT Partners, swift and significant progress has been made to rectify the effects of the outage at Boston University. However, as it typically happens with major global events, threat actors have jumped on the opportunity, leveraging the chaos. Dozens of domains referencing…
Windows Computers Blue Screening or Stuck at Recovery Due to CrowdStrike Update – Steps to Resolve Issue
Windows computers are blue screening and when rebooted loop back to the bluescreen due to a CloudStrike file update.
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Resolved: Power Outage in South Campus causing Network Outage for Certain Buildings
Eversource reported a power outage in South Campus that lasted through 8:30pm on 6/30/24….