Boston University provides telephone service to the Charles River, Fenway, and Medical Campus via a state of the art Cisco VOIP telephone system.

Please note that your telephone, which utilizes Boston University’s data network, connects directly into the data port at your desk. Your computer will gain network access by being plugged into your telephone.

Cisco Handsets

The Cisco 7841 is the standard desktop handsets while the Cisco 8851 is used in reception area phones. The Cisco 3905 is used in common areas.

Key features of each of these handsets can be found below:

Learn More

  • Visit the Telephone System User Guide, where you can view, print or download reference Cisco handset quick reference guides, watch online tutorials, or learn more about key handset features.