Firefox, Chrome, and Safari come with pop-up blockers, which may need to be configured to allow web applications to use pop-up windows.

fx-logo-smFirefox Final Release Channel

  1. Launch Firefox.
  2. Click Firefox in the main menu at the top of your screen.
  3. Click the Preferences item on the drop-down menu.
    mac-fx3-preferences
  4. Click the Privacy & Security option.
    Firefox Privacy &Security menu option
  5. Scroll down to Permissions, and ensure that the check box labeled Block pop-up windows is checked.
  6. Click the Exceptions button located to the right.
  7. Depending on the website address that you're using (such as https://learn.bu.edu, https://cader.bu.edu or https://onlinecampus.bu.edu for online courses), put that address into the Address of website text box.
  8. Click the Allow button, then click Save Changes.
    Allowed websites for popup blocker exceptions in Firefox
  9. Close this Allowed Sites - Popups window.
  10. Close the Firefox Preferences... window.

safari-logo-sm Allowing Learn in Safari

  1. Launch Safari, and then navigate to the website you want to allow pop-ups for (for example https://learn.bu.edu).
  2. Click Safari in the main menu at the top of your screen.
  3. Click the Preferences... item in the drop-down list.
  4. Click the Websites icon.
  5. Select Pop-up Windows from the options on the left-hand side.
  6. All currently open websites will appear in the list on the right. From the dropdown menu that appears next to the website you want to allow pop-ups from, choose Allow.
    Allowing pop-ups dialog box in Safari
  7. Close the Preferences window.

Google Chrome logo Google Chrome Stable Release Channel

  1. Launch Google Chrome from your dock and click Chrome in the taskbar, next to the Apple icon, and then click Preferences...
    chrome-prefs
  2. In the Privacy & Security section, click the Site settings... button.
    Google Chrome Site Settings option
  3. In the Content section, click Pop-ups and redirects.
    Chrome content settings
  4. Under Default behavior, click the Do not allow sites to send pop-ups or use redirects radio button.
    Google Chrome don't allow pop-ups option
  5. Click the Add button to the right of Allowed to send pop-ups and use redirects option.
    Google Chrome add a site to pop-up exception list.
  6. Depending on the website address that you're using (such as https://learn.bu.edu, https://cader.bu.edu or https://onlinecampus.bu.edu for online courses), put that address into the Site text box and click the Add button.
    Add site dialog box
  7. Click the x to the right of the Settings tab to close out the browser's Settings tab.