Frequently Asked Questions

If you can’t find a specific Tile in MyBUworks Launchpad:

1. Check if the Tile exist in the Launchpad App Finder, to do so please refer to personalize MyBUworks Launchpad.
2. If you didn’t find the Tile, Please check with your department that you have the proper authorizations.

Yes, you can access MyBUworks through your browser on multiple devices, such as your smartphone, tablet, and/or desktop simultaneously.

Information for Accessing MyBUworks can be found at MyBuworks getting started.

Yes, you can access MyBuworks and BUworks central portal on the same time. You can also access the BUworks central portal from MyBUworks Launchpad.

Yes, to access MyBUworks you will still be prompted to authenticate with Duo.
Information for Duo can be found at www.bu.edu/tech/support/duo .

Yes you can add the MyBUworks to Home screen in an iPhone/iPad.

Login to MyBUworks Launchpad on Safari browser.

Tap on the Share icon, then tap on  Add to Home screen button as shown below

By default, the title of the URL  is Home.

Change the URL title to MyBUworks and tap on the Add button.

The MyBUworks URL is added to the iPad/iPhone home screen.

Yes you can add the MyBUworks to Home screen in an android device.

Open the Chrome browser on you android device and login to MyBUworks.

Tap on the Customize and control Google Chrome icon. A popup will be displayed, Tap on Add to Home screen.

By default, the title of the URL is Home.

Change the title  to MyBUworks and tap on Add.

The MyBUworks is added to the Home screen.

MyBUworks News and Announcements popup is only available if there are announcements that needs to be shared with the users.

when accessing MyBUworks, if the News and Announcements popup does not popup and you cannot see the News and Announcements button, that means there is no available information that needs to be shared.

No, you do not have to be logged into the BU network (VPN).

No, you cannot access MyBUworks through BU Mobile at this time.