Duo Application Reminder
As of today, September 15, DUO two-factor authentication is now mandatory for all BU staff members. We are likely to continue to see an increase in calls related to this service in the coming weeks.
Please be sure to categorize these tickets appropriately, they should not be categorized as BUWorks tickets. The Service Component should be “Authentication Services”, with the Configuration Item “DUO Application”
Please also note, for staff wishing to avoid having to use DUO every sign in, the option exists on the DUO screen below to remember the device (as a browser cookie) for 30 days (this will not persist on a different browser or in a private/incognito session):
