Contact Us

 

Best ways to contact the USC staff, Summer 2025

Mode Monday Tuesday Wednesday Thursday Friday
Phone (617-358-1818) If you reach our voicemail during the workday it is because all staff are busy assisting students / families.  Please leave us a detailed message and we will reach back out to assist you.  
Handshake appointments & virtual (Zoom) drop-in appointments All USC Handshake appointments for the month of July are currently full.  Please check back on 7/23 for additional openings. 3-4:30 pm 7/22
and
3-4:30 pm 7/29
Join Zoom drop in (do not click the link outside of these hours, the Zoom will not work properly)
All USC Handshake appointments for the month of July are currently full.  Please check back on 7/23 for additional openings. 3-4:30 pm 7/31
Join Zoom drop in (do not click the link outside of these hours, the Zoom will not work properly)
All USC Handshake appointments for the month of July are currently full.  Please check back on 7/23 for additional openings.
Leave of absence / withdrawals Summer 2025 leave/withdrawal instructions (for CGS 1st year students only)

Instructions for Fall 2025 leaves/withdrawals (for non-MET undergraduates)

      Email (usc@bu.edu) Email reply time is typically 2-3 business days, but can take a little longer during high-volume periods. Please review carefully the time-sensitive information and links provided in our autoreply message.
      Mailing address University Service Center
      Boston University
      881 Commonwealth Avenue
      Boston, Massachusetts 02215

      Not sure the best way to reach us?  When in doubt, call.  We are happy to chat and help directly or get you pointed to the best resource.