Students

Why Enrollment & Student Administration (ENSA) Is An Amazing Resource

Student resources worth bookmarking.

Navigating college can feel overwhelming at times. Finding the resources you need can be a bit daunting once you are on campus. From tutoring, financial aid, to career services, trying to find the correct websites, people to contact, and resources can be like navigating a maze. Thankfully, Enrollment and Student Administration (ENSA) is here to help. To sum it up, ENSA’s departments (which you may already be somewhat aware of but haven’t heard this name) serve to answer important questions and support Boston University students in many aspects of their life, beyond the classroom. Here are some of the ENSA services for enrolled BU students.

1. Educational Resource Center

The Educational Resource Center, or ERC, assists current BU students with their academic journey. The ERC provides access to peer tutors and writing fellows, who are prepared to assist students with understanding course content and assignments. The Educational Resource Center is also home to Academic Skills Advising. According to their website, “Academic Skills Advising appointments provide an opportunity to meet with an ERC staff member and work on a tangible plan for your academic success. You might discuss time management, study habits, work/life balance, and more.”

2. Financial Assistance & Student Financial Services (Boston University Medical Campus)

While paying for college can be complicated, these two financial teams are there to help you understand. Financial Assistance supports all the confusing questions about aid, budgeting, scholarships, and more. Additionally, these two departments offer a chatbot BUzz, where students can start to ask general questions, while also accessing one-on-one services!

3. Office of the University Registrar (OUR)

Under the Office of the University Registrar, or OUR, students can sign up for classes, learn about essential semester dates and deadlines, order official transcripts, and much more. Boston University students should look out for communication from the OUR as the office manages compliance items, ensuring that each student submits the required documents prior to the start of the school year.

4. Center for Career Development (CCD)

Whether you’re a first-year student trying to select a major, a senior trying to decide between work and grad school, or somewhere in between, the CCD has the resources and info you need to make strong, informed choices to help set you up for your future. You can attend their workshops on topics from finding an internship to writing a great resume, work with a career educator one-on-one, or explore their online tools like a blog, podcast, accounts on social media, the Handshake career hub, and the CCD website.

5. Combined Enrollment Services

Combined Enrollment Services provides cross-functional support to students with general inquiries across BU Undergraduate Admissions, Undergraduate Financial Aid, and the University Registrar. They provide direct customer service and counseling in person at FirstPoint, on the telephone, and through email. As needed, CES may refer students to the office best equipped to assist them with their inquiry.

6. Student Employment Office

The Student Employment Office can help students find both on and off-campus jobs throughout their time at BU. Beyond job listings; the office’s website provides an array of helpful information regarding work-study, payroll, and any necessary paperwork for student employees.

7. University Service Center (USC)

When you find yourself with a question you feel no other department can answer, check out the University Service Center. The University Service Center, or USC, is readily available to help effectively tackle whatever unexpected questions college brings your way. They are also the leave of absence and withdrawal experts, though we hope you won’t need to contact them for that.