1
Introduction
2
Emotional Expression
3
Observe Patient Affect
4
Video Activity
5
Non-Verbal Expression
6
Vocal Expression (Video Activity)
7
Affective Interviewing
8
Interviewing Techniques
9
Interviewing Techniques (cont.)
10
Using Continuers (Video Activity)
11
Responding to Affect (Video Activity)
12
Conclusion
13
Survey
Affective Interviewing
Ask
questions
to clarify the meaning and context of the patient’s emotional responses.
Open-ended questions
are best.
Avoid making assumptions about what the patient is feeling.
Audio
Copyright 2006 Department of Family Medicine, Boston University School of Medicine