The Accommodations Experiencescape: A Comparative Assessment of Hotels and Airbnb
By Makarand Mody
Abstract
Accommodations providers in the sharing economy are increasingly competing with the hotel industry vis-à-vis the guest experience. Additionally, experience-related research remains underrepresented in the hospitality and tourism literature. This paper aims to develop and test a model of experiential consumption to provide a better understanding of an emerging phenomenon in the hospitality industry. In so doing, the authors also expand Pine and Gilmore’s original experience economy construct.
Read More: https://www.emerald.com/insight/content/doi/10.1108/IJCHM-09-2016-0501/full/html