Postcrisis REIT performance using financial ratios: A Data Envelopment Analysis Approach Tourism Economics
By: APOSTOLOS AMPOUNTOLAS, Ph.D. Abstract This study examines the performance of public lodging real estate investment trusts (REITs) following the financial crisis period from 2013 to 2017. We employed data envelopment analysis, a nonparametric technique based on linear programming, to measure performance. Determinants of efficiency were assessed by a set of financial ratios predicting each […]
Active Learning to Improve Self-Confidence and Decision-Making Skills Through the Use of Hotel Simulation
By: APOSTOLOS AMPOUNTOLAS, Ph.D. ABSTRACT This study evaluated the use of hotel simulation learning and how it promotes users’ confidence as a decision-making tool. Given the challenges of preparing students for the service industry, it enables them to make hypothetical decisions based on real-life scenarios. The perceived learning experience can enhance students’ critical thinking ability […]
Studying the effects of future-oriented factors and turnover when threatened. International Journal of Contemporary Hospitality Management
By Taylor Peyton Abstract Purpose This study aims to examine the nascent stream of literature connecting grit and protean career orientation to job attitudes, turnover intentions and job embeddedness and how job insecurity moderates the aforementioned associations. Design/methodology/approach Based on the threat-rigidity hypothesis and self-determination theory, a series of hypotheses were developed and tested among […]
Human Resource Management in Hospitality Cases
By: Suzanne Bagnera Book Description Human Resource Management in Hospitality Cases adopts a practical case-based approach to develop critical thinking and problem-solving skills in future hospitality managers. Using tried-and-tested real-life scenarios, this book thoroughly prepares hospitality students for a career in the field. Chapters are comprised of 75 short vignettes, split into nine sections that […]
Examining the relationships between market indicators and hotel pricing approaches
By: APOSTOLOS AMPOUNTOLAS, Ph.D. Abstract Hotels are employing revenue management (RM) to improve profitability by efficiently managing the effects of capacity, as well as the effects of performance factors to model consumer behavior. This empirical paper discusses the extent and use of different pricing approaches and their success in this multichannel environment. Do hotels consider […]
Does Airbnb have a homogenous impact?
Examining Airbnb’s effect on hotels with different organizational structures By: APOSTOLOS AMPOUNTOLAS, Ph.D. Abstract Although a number of studies have examined Airbnb’s impact on hotels, previous studies have yielded mixed results and are limited in their geographical scope. Additionally, the impact of Airbnb on hotels with different organizational structures has not been previously analyzed. Accordingly, […]
The Development of Responses to Social Media Reviews in the Lodging Industry
By: Suzanne Markham Bagnera Abstract This case study presents information about User-Generated Content (UGC) on social media sites, like TripAdvisor®. This case study aims to familiarize students with social media websites and demonstrate how management should respond to reviews posted by consumers. Examples of positive and negative management responses are provided to help identify appropriate […]
The effects of shocks on Turkish tourism demand: Evidence using panel unit root test
By: APOSTOLOS AMPOUNTOLAS, Ph.D. Abstract This empirical study examines the stationarity of tourism demand in Turkey in response to the effects of structural breaks, which indicate external or internal shocks based on tourist arrivals from 12 Slavic-speaking countries between 2000 and 2016. We employed a panel unit root test based on the Flexible Fourier approach, […]
A model for the formation of employee work passion: A summary of findings and future directions.
By Taylor Peyton Abstract There are four primary purposes of this chapter. First, the chapter presents a social cognitive model for the formulation of work passion, an operational definition, and its key components. Second, the chapter places the employee work passion appraisal (EWPA) model into perspective using the literature on work passion. Third, the chapter […]
Peer-to-peer marketplaces: a study on consumer purchase behavior
By: APOSTOLOS AMPOUNTOLAS, Ph.D. Abstract Purpose The online travel environment continues to expand as the numerous peer-to-peer (P2P) marketplaces that comprise the “sharing economy” have also multiplied and expanded, resulting in a move from the traditional hospitality industry to a new digital ecosystem. The purpose of this paper is to examine the effects of different […]