The Accommodations Experiencescape: A Comparative Assessment of Hotels and Airbnb

By Makarand Mody Abstract Accommodations providers in the sharing economy are increasingly competing with the hotel industry vis-à-vis the guest experience. Additionally, experience-related research remains underrepresented in the hospitality and tourism literature. This paper aims to develop and test a model of experiential consumption to provide a better understanding of an emerging phenomenon in the […]

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A Test of Three Basic Assumptions of Situational Leadership® II Model and Their Implications for HRD Practitioners

By Taylor Peyton Abstract This study aims to test the following three assertions underlying the Situational Leadership® II (SLII) Model: all four leadership styles are received by followers; all four leadership styles are needed by followers; and if there is a fit between the leadership style a follower receives and needs, that follower will demonstrate […]

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Hospitality healthscapes: A conjoint analysis approach to understanding patient responses to hotel-like hospital rooms.

By Makarand Mody Abstract In an increasingly competitive market, healthcare providers are incorporating best practices from the hospitality industry to improve the patient experience. The present study offers a model of hospitality healthscapes to provide a patient-based perspective of the infusion of hospitality into healthcare. A study of 406 respondents examined the hotel-like attributes that […]

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Heroic Messiahs or Practical Businessmen? The Narration and the Reality of Social Entrepreneurship in India.

By Makarand Mody Abstract While the phenomenon of social entrepreneurship is not new, there remain several ambiguities associated with its definition and theoretical formulation. To understand how social entrepreneurs create value in their quest to resolve social issues, it is important to appreciate the motivations that underlie their behavior. This chapter uses the cases of […]

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Social Entrepreneurship Typologies and Tourism: Conceptual Frameworks

By Makarand Mody Abstract The chapter examines the ways that social entrepreneurs (SE) and Socially-Entrepreneurial Organizations (SEO) have been categorized. SEs have been categorized in terms of their personal traits and character, their organizational context, their work/leadership style, their motivations and the types of activities they undertake. SEOs have been categorized by the way they […]

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The Effect of Students’ Perceptions and Learning Approaches on the Quality of Hospitality Financial Management Education

By: APOSTOLOS AMPOUNTOLAS, Ph.D. ABSTRACT Students’ perceptions and approaches to learning have been shown to be critical factors in determining the quality of the learning outcome. This is the 1st empirical study undertaken in the hospitality context to examine how students’ perceptions and approaches to learning influence the learning outcomes of their financial management courses. […]

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Gaming can be sustainable too! Using Social Representation Theory to examine the moderating effects of tourism diversification on residents’ tax paying behavior.

By Makarand Mody Abstract Tourism authorities in the Las Vegas region have suggested the diversification of the tourism industry as a strategy to improve the vitality of rural communities outside of the metropolitan area. The present study uses Social Representation Theory as the conceptual basis to test the moderating effects of the various types of […]

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Examining the Motivations for Social Entrepreneurship using Max Weber’s Typology of Rationality

By Makarand Mody Abstract This paper aims to utilize a framework from classic sociology – Max Weber’s Typology of Rationality – to understand the motivations for social entrepreneurship in responsible tourism in India. The critical role of the social entrepreneur in effecting the phenomenon of social entrepreneurship has been largely under-recognized. The authors seek to […]

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Examining the Personal and Institutional Determinants of Research Productivity in Hospitality and Tourism Management

By Makarand Mody Abstract This paper aims to utilize a framework from classic sociology – Max Weber’s Typology of Rationality – to understand the motivations for social entrepreneurship in responsible tourism in India. The critical role of the social entrepreneur in effecting the phenomenon of social entrepreneurship has been largely under-recognized. The authors seek to […]

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The Augmented Convention Offering: The impact of destination and product Images on attendees’ perceived benefits.

By Makarand Mody Abstract In order to benefit from the significant dual spending of meetings, incentives, conventions/conferences, exhibitions/events (MICE) attendees, destination marketers have attempted to identify key success criteria that enable increased convention and exhibition participation. Given the significant growth of the MICE industry in Asia, this study examines the role of destination and product […]

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