[Wall Street Journal] Should You Trust a Hotel’s Star Rating? Depends Where You Look.

In a sea of hotel reviews and star ratings, it’s hard to know who to rely upon. Here’s how to get a vetted measure of what you’re in for before a trip. For a five-day trip to Mexico with her college-age daughter, Arlana Keller of Calgary, Alberta, insisted they book a hotel rated four stars or […]

[CBS News] Making a restaurant reservation? That’ll be $100 — without food or drinks.

It’s become increasingly common for restaurants to charge customers’ credit cards even before they step foot into an establishment, let alone order food or drinks. Referred to as a “reservation fee” and applied at the time of booking, the charge ranges in amount but inevitably peeves diners who don’t want to be on the hook for […]

[Morning Brew] Why Do the Biggest Hotel Chains Create So Many Different Brands?

When you’re planning a trip, it may seem like you’re wading through a sea of endless hotel options, but many of those hotel brands are hiding a secret – they’re owned by the same company. Why do hotel mega-chains spend so much time and money creating these different brands? We’ve got the answer. BU SHA […]

BU School of Hospitality Administration to Bestow ICON Award to Padma Lakshmi at the Hospitality Leadership Summit 2024

(February 27, 2024) Boston, MA – Boston University School of Hospitality Administration (BU SHA) is proud to announce that the fourth annual ICON award will be presented to Padma Lakshmi, an Emmy-nominated producer, television host, food expert, and a New York Times best-selling author, as well as one of Time Magazine’s 100 Most Influential People (2023).   BU School […]

[NPR Marketplace] 2023 was a big year for the hotel industry. Has its recovery peaked?

InterContinental Hotels Group — which owns Holiday Inn, Crowne Plaza and others — reported on Tuesday that it had good earnings in 2023. The company made more money per room last year and increased its profits to over $1 billion for the first time. 2023 was a big recovery year for a lot of hotels, but is […]

[Boston.com] Guardian columnist thinks Boston eats too many bowls. Do we?

If you’re visiting Boston for its food, you’re most likely eating the city’s delicious seafood, staying warm with clam chowder, grabbing a cannoli for dessert in the North End. But are you buried in bowls? The city was visited by a European guest recently who then shared her experience in an opinion piece for The Guardian. Writer Emma […]

Boston University School of Hospitality Administration 2024 Hospitality Leadership Summit Highlights Experience Innovators

(Boston, MA) February 12, 2024 – Boston University School of Hospitality Administration (BU SHA) is proud to announce the annual Hospitality Leadership Summit on Thursday, April 4, 2024 at Boston University’s Computing and Data Sciences Center, Boston’s largest fossil fuel-free building. The Summit brings together students, faculty, and industry colleagues for a day of inspiration and […]

Tristan Huynh: Navigating His First Year at SHA as an International Student

Born and raised in Vietnam, Tristan Huynh started his journey of pursuing a Master of Science in Hospitality Management at Boston University’s School of Hospitality Administration (SHA). After just one semester at SHA, he already knew he found the perfect community for his graduate studies.  Getting to Know SHA While new to the School of […]

Mackenzie Miers: Hospitality Graduate Finds Her Career in Recruitment

Mackenzie Miers attended Boston University School of Hospitality Administration (SHA) for both her bachelor’s degree and master’s degree. In 2022, she graduated from the Master of Management in Hospitality (MMH) program and successfully launched her career in recruitment. She is now a Principal Recruitment Consultant at LVI Associates. Even though a degree in hospitality doesn’t seem […]

[BU Today] Is Today’s Minimum Wage an Honest Living Wage?

School of Hospitality Administration speaker series on Wednesday to address minimum wages, tipping, hospitality industry challenges At $15 an hour, the minimum wage in Massachusetts is one of the highest in the nation, trailing only New York, Connecticut, Washington, D.C., the state of Washington, and California. The minimum wage still languishes in the single digits […]