RISE OF THE MANAGEMENT COMPANY: THIRD-PARTY HOTEL OPERATORS COME TO THE FORE

Multi-branded lodging companies, from Marriott International and Hilton to Hyatt Hotels Corp. and InterContinental Hotels Group, are leaning hard into asset-light strategies that favor franchising, an approach that generates fees with a lower cost base. The void, then, of operating assets has fallen more and more to third-party management companies (TPMCs), which hire, fire, oversee […]

USA Today – Some Hilton hotels to bring back daily housekeeping. See how other hotel policies compare

Hotels have been adjusting their housekeeping policies post-COVID-19 lockdowns, with various brands shifting toward an opt-in model that provides daily housekeeping only to guests who request it. At least one operator is reversing course. Hilton will begin offering automatic daily housekeeping at its luxury, full-service, lifestyle brands as well as its Embassy Suites hotels worldwide this fall, according […]

BU Today – The Pandemic Changed How We Eat, Travel, Tip. Now Things Are Changing Again

It wasn’t all COVID’s fault, but the pandemic profoundly changed how we eat, travel, and even tip—it upended the entire hospitality business.  When the pandemic started in March 2020, hospitality, like a lot of other industries, all but stopped. People stayed home, didn’t travel for business or pleasure, and didn’t eat out. Workers were laid […]

BU School of Hospitality Administration Launches Real Estate Advisory Council

Boston, MA (July 11, 2023) – Boston University School of Hospitality Administration (BU SHA) is proud to announce the formation of a Real Estate Advisory Council. These highly respected leaders represent various real estate sectors, including hotel ownership, development, research, consulting, financing, asset management, transaction advisory, and law. The Council’s extensive combined global experience, network […]

To tip or not to tip? 3 reasons why tipping has gotten so out of control

It has become as much a part of our daily lives as getting our to-go coffee: the screen turn. It’s the moment when you’ve ordered your coffee and the barista turns the payment screen toward you, with prompts asking you for a tip. Tipping is on the rise across the U.S. as more and more […]

BU Today – $50,000 in Prize Money Awarded at SHA’s Poyiadjis Hospitality Innovation Competition

BU Today – Kaushik Vardharajan (from left), an associate professor of the practice and director of the innovation and entrepreneurship program at the School of Hospitality Administration; Alexios Poyiadjis, son of Roys and Donna Poyiadjis, the founding sponsors of the competition; Johar Singh (Questrom’24), cofounder of the winning team, Astra Wellbeing; Arun Upneja, SHA dean; […]

Boston University School of Hospitality Administration Bestows Icon Award to Niki Leondakis, CEO of CorePower Yoga, at 2023 Hospitality Leadership Summit

(March 16, 2023) Boston, MA – Boston University School of Hospitality Administration (BU SHA) is proud to announce that the fourth annual ICON award will be presented to Niki Leondakis, CEO of CorePower Yoga, the largest yoga studio chain in the United States with over 200 studios. The ICON award ceremony and reception will conclude […]