[WalletHub] A Review of the Chase Sapphire Preferred® Card by Suzanne Markham Bagnera, Ph.D.
The Chase Sapphire Preferred® Card is argued to be one of the best rewards credit cards available on the market. While the Visa card appeals to many travels, Suzanne Markham-Bagnera Ph.D., Clinical Assistant Professor at SHA provides her expert insight and review in this article. WalletHub’s editors posed three key questions to Dr. Bagnera to […]
[WalletHub] Dr. Markham-Bagnera on Winter Travel Trends
You can learn a lot about people from their travel habits generally and their attitudes toward winter travel in particular. After all, winter travel can be especially trying, on both our patience and our wallets. To get a better sense of how U.S. consumers are feeling about their ability to get away heading into the […]
[Skift] Dr. Suzanne Bagnera Discusses How Hotel Employees Can Welcome a Diverse Guest List
Hotels Try to Soothe Guest Concerns | Skift During the 2017 Skift Global Forum in New York City, the brand shared Skift Magazine: Travel in an Age of Permanxiety. The term, “permanxiety”, was introduced by Skift to describe “the current state of the traveler and the consumer mindset.” In “Hotels Try to Soothe Guest Concerns” (pg. […]
[H-careers] Dr. Bagnera & Professor Lanz Comment on the Role Played by Hotels During Natural Disasters
The important roles hotels play in natural disasters | Hcareers.com During the most recent hurricanes that destroyed parts of the southern United States and Caribbean islands, hotels played a major role in providing shelter and assistance to displaced individuals and families. Dr. Suzanne Bagnera, Clinical Assistant Professor, and Leora Halpern Lanz, Lecturer, discuss the role […]
HCareers.com: Dr. Suzanne Bagnera shares tips for landing a hospitality internship
How to land a great hospitality internship, HCareers.com Students at the BU School of Hospitality Administration are required to complete two 400-hour hospitality internships. How do they land these summer or part-time experiences? Our Marriott Career Center is a strong resource that provides career counseling and on-campus recruiting. But, where else can students turn to […]
HCareers.com: BU Hospitality Faculty Share Must-Have Personality Traits for a Hospitality Career
In a recent article on HCareers.com, Dr. Suzanne Bagnera and Dr. Mike Oshins shared must-have personality traits for a career in hospitality. Flexibility and a service attitude are just a few of the winning characteristics needed to be a successful leader and colleague in the dynamic hospitality industry. Attitude: “You need to have the right attitude for […]
Getting to Know: Dr. Markham-Bagnera
Get to know Dr. Markham-Bagnera, who teaches Hospitality Operations and Lodging, and Human Resources. She became a hotel general manager before she was 25 years old and kicked off her hospitality career in a family’s restaurant in New York. Learn more about her career and how she ended up in Boston!
Professor Bagnera Shares Staycation Tips with WalletHub
WalletHub recently shared its top 150 U.S. Cities that make a great summer staycation destination. The rankings are based on recreation, food and drink, and rest and relaxation scoring. Top destinations included Orlando and Fort Lauderdale, Florida. School of Hospitality Administration Professor Suzanne Bagnera shared her tips and recommendations to start planning a staycation, including suggestions in the […]