John Maleyeff

Associate Professor of the Practice, Administrative Sciences Coordinator, Enterprise Risk Management

Dr. John Maleyeff specializes in the application of statistical, analytical, and simulation modeling. His focus is on the analysis and improvement of operations and supply chains for both products and services. He has held professional positions in the U.S. Department of Defense, RCA David Sarnoff Research Center, and LEGO A/S (in Billund, Denmark). He has also consulted for many well-known consumer product, healthcare, and manufacturing companies. Dr. Maleyeff was previously a tenured associate professor of industrial engineering at Western New England University and he was associate dean for academic affairs and professor of practice at the Hartford Campus of Rensselaer Polytechnic Institute. He has taught courses in several international locations, including Denmark, Italy, and China. At BU’s Metropolitan College, he is the academic coordinator for Enterprise Risk Management programs and teaches courses in business process management, quality management, supply chain management, and risk analytics.

Maleyeff is the author of Service Science: The Analysis and Improvement of Business Processes (Routledge imprint of Taylor & Francis, 2020). He also authored a definitive guide to applying process improvement methods in government (Improving Service Delivery in Government with Lean Six Sigma, IBM Center for The Business of Government). Maleyeff has presented his research at numerous conferences and has published extensively in journals such as International Journal of Business Intelligence and Data Mining, Journal of Service Science and Management, Health Informatics Journal, INFORMS Transactions on Education, Journal of Healthcare Risk Management, Quality Engineering, International Journal of Educational Management, and Journal of Management in Engineering, among others. A native of Philadelphia, Pa., Maleyeff holds a PhD in industrial engineering and operations research from the University of Massachusetts in Amherst.

Courses

Scholarly Works

Books and Book Chapters

Quality Service Management: A Guide to Improving Business Processes (New York, NY: Routledge Division of Taylor & Francis Group, 2022). ISBN: 9781032057545 (hardback), ISBN: 9781032057514 (paperback), ISBN: 9781003199014 (eBook)

Service Science: Analysis and Improvement of Business Processes (New York, NY: Routledge Division of Taylor & Francis Group, 2020). ISBN: 978-0-367-33605-9 (hardback), ISBN: 978-0-367-33603-5 (paperback), ISBN: 978-0-429-32075-0 (e-book)

Arnheiter, E. A., and Maleyeff, J. “The Integration of Lean Management and Six Sigma.” Reading 16 in Crafting and Executing Strategy (15^th Edition) by Arthur A. Thompson, Jr., A. J. Strickland III, and John E. Gamble (New York, NY: Irwin/McGraw Hill, 2007).

Maleyeff, J., and Kaminsky, F. C. “Probability Modeling of CAD Systems for Mammography.” Chapter 26 in Recent Advances in Breast Imaging, Mammography, and Computer-Aided Diagnosis of Breast Cancer, edited by Jasjit S. Suri and Rangaraj M. Rangayyan (Bellingham, WA: SPIE Press, 2006).

“Benchmarking Performance Indices: Pitfalls and Solutions.” Chapter 23 in W. Edwards Deming: Critical Evaluations in Business and Management, by John C. Wood and Michael C. Wood (New York, NY: Routledge Division of Taylor & Francis Group, 2004).

Refereed Publications

Maleyeff, J., and J. Xu. “Repair part service level differentiation based on holding other parts shortage costs.” Journal of Quality in Maintenance Engineering 30, no. 2 (2024): 367–390. https://doi.org/10.1108/JQME-07-2023-0061

Maleyeff, J., and C. G. Corlu. “Practice summary: Henkel uses analytics to improve call center performance.” INFORMS Journal on Applied Analytics 54, no. 4 (2024): 297–392. https://doi.org/10.1287/inte.2021.0106

Maleyeff, J., and Chen, D. “A Decision-Support Tool for Assessing Patient-Centered Decision-Making under Uncertainty.” International Public Health Journal 13, no. 2 (2021): 203–211.

Maleyeff, J., and Corlu, C. G. “Case Article—Stickley Adhesives.” INFORMS Transactions on Education 21, no. 2 (September 2020): 96–100.

Maleyeff, J., and Chen, D. “Consumer Health Informatics Approach for Personalized Cancer Screening Decisions using Utility Functions.” Health Informatics Journal 26, no. 4 (August 2020): 2877–2891. https://doi.org/10.1177/1460458220949484

Peteros, R. G., and Maleyeff, J. “Using Lean Six Sigma to Improve Investment Behavior.” International Journal of Lean Six Sigma 6, no. 1 (2015): 59–72.

“Sustaining Public Sector Lean Six Sigma: Perspectives from North America.” Management and Organizational Studies 1, no. 2 (2014): 92–99.

“Quantifying the Value of Flexibility in Supply Chains for High-Risk Products.” Journal of Management and Strategy 5, no. 2 (May 2014): 16–24.

Peteros, R., and Maleyeff, J. “Application of Behavioural Finance Concepts to Investment Decision-Making: Suggestions for Improving Investment Education Courses.” International Journal of Management 30, no. 1 (2013): 249–261.

Maleyeff, J., Arnheiter, E. A., and Venkateswaran, V. “The Continuing Evolution of Lean Six Sigma.” The TQM Journal 24, no. 6 (2012): 542–555.

Venkateswaran, V., and Maleyeff, J. “Classifying Services by Attributes Important To Customers.” International Journal of Business Intelligence and Data Mining 6, no. 4 (2011): 384–401.

“Factors Impacting Innovation in New Service Offerings.” Journal of Service Science and Management 4, no. 2 (2011): 111–117.

“Analysis of Service Processes Characteristics across a Range of Enterprises.” Journal of Service Science and Management 2, no. 1 (2009): 29–35.

“Exploration of Internal Service Systems using Lean Principles.” Management Decision 44, no. 5 (2006): 674–689.

Arnheiter, E. A., and Maleyeff, J. “The Integration of Lean Management and Six Sigma.” The TQM Magazine 17, no. 1 (2005): 5–18.

Maleyeff, J., and Krayenvenger, D. E. “Goal Setting with Six Sigma Mean Shift Determination.” Aircraft Engineering & Aerospace Technology 76, no. 6 (2004): 577–583.

Maleyeff, J., Newell, L., and Kaminsky, F. C. “Probability Modeling Applied to CAD Systems for Mammography.” The International Journal of Health Care Quality Assurance 17, no. 3 (2004): 175–184.

Maleyeff, J., Kaminsky, F. C., and Farris, J. P. “Minimum Cost 100% Inspection Systems with Inspection Error.” Quality Engineering 15, no. 4 (2003): 557–563.

“Benchmarking Performance Indices: Pitfalls and Solutions.” Benchmarking: An International Journal 10, no. 1 (2003): 9–28.

Sharma, P., and Maleyeff, J. “Internet Education: Potential Problems and Solutions.” The International Journal of Educational Management 17, no. 1 (2003): 19–25.

Ball, D. R., and Maleyeff, J. “Lean Management of Environmental Consulting.” Journal of Management in Engineering 19, no. 1 (2003): 17–24.

Maleyeff, J., and Kaminsky, F. C. “Six Sigma and Introductory Statistics Education.” Education + Training 44, no. 2 (2002): 82–89.

Maleyeff, J., Kaminsky, F. C., Jubinville, A., and Fenn, C. A. “A Guide to Using Performance Measurement Systems for Continuous Improvement.” Journal for Healthcare Quality 23, no. 4 (July/August 2001): 33–37.

Maleyeff, J., Kaminsky, F. C., Schwartz, E., Bombardier, G., and Fenn, C. A. “Analysis of Hospital Mortality for Continuous Improvement.” Journal of Healthcare Risk Management 21, no. 2 (2001): 23–31.

Kaminsky, F. C., Maleyeff, J., and Mullins, D. L. “Using SPC to Analyze Measurements in a Healthcare Organization.” Journal of Healthcare Risk Management 18, no. 1 (1998): 36–46.

Kaminsky, F. C., Maleyeff, J., Purinton, E., Providence, S., and Waryasz, M. “Using SPC to Analyze Quality Indicators in a Healthcare Organization.” Journal of Healthcare Risk Management 17, no. 4 (1997): 14–22.

Maleyeff, J., and Lewis, D. A. “Pre-Control or X-Bar Charts: An Economic Evaluation Using Alternative Cost Models.” International Journal of Production Research 31, no. 2 (1993): 471–482.

Hong, S., and Maleyeff, J. “Production Planning and Master Scheduling with Spreadsheets.” Production and Inventory Management 28, no. 1 (1987): 46–54.

Refereed Conferences and Proceedings

Maleyeff, J., Niu, X., Tan, Y., Zhao, M., and Weidman, D. “Analysis of the Impact of Climate Change on Hospital Services in Boston.” Proceedings of the 52^nd Northeast Decision Sciences Institute Conference (forthcoming 2023).

Maleyeff, J., Fang, J., and Jiang, J. “Simulation Analysis of Repair Kits with Customized Part Service Levels.” Proceedings of the 52^nd Northeast Decision Sciences Institute Conference (forthcoming 2023).

Liu, J., Maleyeff, J., and Perez, A. “Visualizing DOE Results with Classification Trees: A Supply Chain Application.” Proceedings of the 52^nd Northeast Decision Sciences Institute Conference (forthcoming 2023).

Maleyeff, J., Xu, J., Kaffaty, V., and Yang, Y. “Optimal Service Level for Repair Part Inventory Considering the Cost of Holding Other Parts.” Proceedings of the 53rd Annual Conference of the Decision Sciences Institute, 2022: 722–734.

Maleyeff, J., Song, Y., Ding, X., and Kuo, C. “Public Transit Decision Support for Winter Storm Planning.” Proceedings of the 53rd Annual Conference of the Decision Sciences Institute, 2022: 821–836.

Maleyeff, J., Song, Y., Peng, R., and Ding, X. “Severity Prediction Models to Support MBTA Winter Storm Planning.” Proceedings of the 51st Northeast Decision Sciences Institute Conference, 2022: 181–188.

Maleyeff, J., Song, Y., Ding, X., and Kuo, C. “Predictive Risk Modeling To Support Boston Public Transportation System Resource Mobilization In Preparation For Inclement Weather Events.” INFORMS Annual Conference, Indianapolis, Indiana, 2022.

Maleyeff, J., Yang, Y., Fang, J., and Jiang, J. “Simulating Intermittent-Demand Inventory Replenishment For Public Transit System Repair Parts.” INFORMS Annual Conference, Indianapolis, Indiana, 2022.

Song, Y., Ding, X., Kuo, C., and Maleyeff, J. “Severity Modeling to Support Public Transit System Storm Planning.” INFORMS Conference on Service Science (ICSS), 2022 (virtual).

Maleyeff, J., Weidman, D., Tan, Y., Ma, Y., Zang, Y., and Yin, Z. “Post-Pandemic Business Continuity Planning for Biotechnology & Pharmaceutical Startups: Analysis & Recommendations.” Proceedings of the 52nd Annual Conference of the Decision Support Institute, 2021: 192–208.

Maleyeff, J., Liang, Y., Cadreact, D., Zhang, M., and Malaspina, A. “Queue Modeling for Decision Support at a Henkel Call Center.” Proceedings of the 52nd Annual Conference of the Decision Support Institute, 2021: 419–433.

Lu, D., Maleyeff, J., and Corlu, C. “Knee Optimization for Queuing Systems: A Customized Approach.” Proceedings of the 52nd Annual Conference of the Decision Support Institute, 2021: 89–100.

Lu, D., Corlu, C., and Maleyeff, J. “Comparison of Visual and Mathematical Approaches for Capacity Planning: Evidence from Surveys.” Presented at the Production and Operations Management Society Annual Conference, 2021.

Weidman, D., Zang, Y., Maleyeff, J., Corlu, C., and Song, Y. “The Impact of COVID-19 on the Working Environment of Professional Employees: Implications for Educators.” Presented at the Northeast Decision Sciences Institute Annual Conference, 2021.

Maleyeff, J., Cadreact, D., Liang, Y., and Zhang, M. “Decision Support at a Corporate Call Center.” Presented at the Northeast Decision Sciences Institute Annual Conference, 2021.

Corlu, C. G., Maleyeff, J., Wang, J., Yip, K., and Farris, J. “Real-Time Nurse Dispatching Using Dynamic Priority Decision Framework.” Proceedings of the 2020 INFORMS Winter Simulation Conference, December 2020: 782–293.

Maleyeff, J., Corlu, C. G., and Wang, X. “Simulation Metamodeling To Support Hospital Capacity Planning.” Poster Presentation, INFORMS Winter Simulation Conference, December 2020.

Corlu, C. G., Maleyeff, J., and Lu, D. “Using Lean to Improve the Customer Experience in Call Centers: A Meta-Analysis Approach.” Proceedings of the 51st Annual Conference of the Decision Support Institute, November 2020: 256–273.

Corlu, C. G., Maleyeff, J., Yang, C., Ma, T., and Shen, Y. “Decision Support System with Simulation-Based Optimization for Healthcare Capacity Planning.” Proceedings of the 2021 Simulation Workshop of the Operational Research Society, 2020: 277–286.

Corlu, C. G., and Maleyeff, J. “Monte Carlo Simulations to Teach the Effect of Lean Methods to Improve Business Processes.” Proceedings of the 2019 Winter Simulation Conference, Baltimore, Md., 2019: 3356–3367

“Stickley Adhesives.” Case Study, Decision Sciences Institute (DSI) Annual Meeting, New Orleans, La., 2019.

Maleyeff, J., and Chen D. “Stochastic Modeling of Medical Testing Decisions using Patient-Specific Utility Functions.” Poster Presentation, Information Technology & Communications in Health, University of Victoria, BC, Canada, 2019.

“Illustrating the Capacity Planning Challenge for Outsourced Knowledge Services.” Poster Presentation, Council of Supply Chain Professional’s Academic Research Symposium, Nashville, Tenn., 2018.

Maleyeff, J., and Chen, D. “Cancer Screening Decision Making Based on Health Status Utilities.” International Conference on Healthcare Service Management, University of Tsukuba, Japan, 2018.

Bose, S., Lemcoff, N., Maleyeff, J., and Stodder, J. “Cross Cultural Energy Education: Encouraging Collaboration between the United States and the People’s Republic of China.” Asia–Pacific Power and Energy Engineering Conference, Shanghai, China, March 26–28, 2012.

Arnheiter, E. A., Maleyeff, J., and Venkateswaran, V. “Lean Six Sigma for the 21st Century.” In Proceedings of the 2010 Northeast Decision Sciences Conference, Alexandria, Va., March 26–28, 2010.

Venkateswaran, V., and Maleyeff, J. “Classifying Services using a Binary Vector Clustering Algorithm: Preliminary Results.” In Proceedings of the 2009 Northeast Decision Sciences Conference, Uncasville, Conn., April 1–3, 2009.

“Process Improvement in the Public Sector: Success Factors.” In Proceedings of the 2007 Northeast Decision Sciences Conference, Baltimore, Md., March 28–30, 2007.

“Improving Operations Management Education by Focusing on Services.” In Proceedings of the 2005 Northeast Decision Sciences Conference, Philadelphia, Pa., March 30–April 1, 2005.

“Push-Pull Inventory Management at a Consumer Products Manufacturer.” In Proceedings of the 2004 Northeast Decision Sciences Conference, Atlantic City, N.J., March 24–26, 2004: 273–275.

Rahnamai, K., Maleyeff, J., Arabshahi, P., and Yan, T.Y. “High Reliability Neural Networks Structure with Application to Spacecraft ASMS Tone Detection.” In Proceedings of the IFSA/NAFIPS International Conference, Vancouver, Canada, July 2001.

“Data Analysis-Are You Adding Value to Your Organization?” Presentation given at the 2001 SOCAP (Society of Consumer Affairs Professionals in Business) Symposium, Boston, Mass., 2001.

Maleyeff, J., and Kaminsky, F. C. “Case Study: Performance Benchmarking at Laralex Hospital.” Presented at the World Academy for Case Method Research and Case Method Application (WACRA) Annual Conference, Budapest, Hungary, 2000.

Kaminsky, F. C., and Maleyeff, J. “Analyzing Consumer Data for Impact.” Presented to the 2000 SOCAP (Society of Consumer Affairs Professionals) Symposium, Baltimore, Md., 2000.

Farris, J.P., Rahnamai, K., and Maleyeff, J. “Development of an Interdisciplinary Senior Laboratory Exercise.” Proceedings of the International Conference on Engineering Education (ICEE-97), Chicago, Ill., 1997.

Rahnamai, K., Farris, J. P., Maleyeff, J., and Spangler, L. S. “Implementation of an Integrated Manufacturing & Controls Laboratory.” Poster Session, ASEE National Meeting, Washington, DC, 1996.

Maleyeff, J., Rahnamai, K., Farris, J. P., and Spangler, L. S. “Development of an Integrated Manufacturing & Controls Laboratory.” Proceedings of the International Conference on Education in Manufacturing, San Diego, Calif., 1996

“Videotape/Simulation Case Studies for SQC Training.” Proceedings of the 45th Annual Quality Congress, Milwaukee, Wisconsin, 1991: 580–584.

“PLVS: A Tool for Incorporating Design into the Statistical Education of Engineers.” Proceedings of the 1989 Frontiers in Education Conference, Binghamton, N.Y., 1989: 217–220.

Maleyeff, J., and Hong, S. “Master Planning with Spreadsheets.” Presented at the ORSA/TIMS Conference, Boston, Mass., 1985.

Davis, R. D., and Maleyeff, J. “An Algorithm for Scheduling Job-Shops with Duplicate Machines and Concurrent Operations.” Presented at the ORSA/TIMS Conference, San Diego, Calif., 1982.

Davis, R. D., and Maleyeff, J. “Production Planning in a Three-Echelon, Perishable Commodity System.” Presented at the TIMS/ORSA Conference, Washington, DC, 1980.

Davis, R. D., and Maleyeff, J. “Analysis of a Perishable, Multi-Item, Multi-Echelon Inventory System.” Presented at the TIMS/ORSA Conference, Los Angeles, Calif., 1978.

Other Publications

Maleyeff, J., and Tran, H. “Ributan Engineering.” Case Study for Courses in Operations and Quality Management, 2020.

“Bubalus EH&S Reporting.” Case Study for Courses in Operations and Quality Management, 2020.

“IMD Help Desk.” Case Study for Courses in Operations Management, 2019.

“Barnacle Cleaners.” Case Study for Courses in Operations Management, 2017.

“Improving Service Delivery in Government with Lean Six Sigma.” IBM Center for The Business of Government, 2007.

“Report from the Field: An Exploratory Analysis of Service Systems using Lean Principles.” Rensselaer Journal of Management and Technology 1, no. 2 (2005): 6–12.

Maleyeff, J., and Kaminsky, F. C. “Plotting Your Course: Using Control Charts to Interpret Customer Satisfaction Data.” Customer Relationship Management 8, no. 6 (2003): 26–31.

Arnheiter, E. A., and Maleyeff, J. “Design af en ‘Lean Six Sigma’ Organisation.” DFK Kvalitetsnyt (Danish Society for Quality) Newsletter (April 2, 2001).

Maleyeff, J., and Kaminsky, F. C. “Performance Benchmarking at Laralex Hospital.” Creative Teaching: ACT-4 (2001): 93–110.

Webster, S. E., Buldrini, C., and Maleyeff, J. “Improving Quality Through Operator Certification Systems.” IIE Solutions 30, no. 4 (April 1998): 18–22.

“Proper Use of Capability Indices.” Machine Design 69, no. 6 (March 20, 1997): 73–78.

Haffner, E. W., and Maleyeff, J. “Industrial-Academic Partnerships: A Foundation for the Future.” Industrial Engineering 27, no. 3 (March 1995): 16–18.

“The Fundamental Concepts of Statistical Quality Control.” Industrial Engineering 26, no. 12 (December 1994): 24–25.

Maleyeff, J., and Webster, S. E. “Making the Right Choice.” Quality (February 1994): 65–68.

“Here’s How to Introduce IE to the Pre-College Student—It Works, But It’s Not Easy.” Industrial Engineering 23, no. 1 (January 1991): 40–43.

Maleyeff, J., and Miller, S. R. “An Interactive PC-Based Make-Buy Decision Support System.” RCA Engineer 31, no. 4 (1986): 42–47.

Other Presentations

Ding, X., Maleyeff, J., and Valk, F. “Business Intelligence Platform Development for Monitoring Bus Operation Risk Indicators.” Presented at the 52nd Northeast Decision Sciences Institute Conference, Washington, DC, April 1, 2023.

Maleyeff, J., Corlu, C., Song, Y., Ning, S., Li, J. “MBTA Winter Storm Planning Decision Support.” Presented at the INFORMS Annual Meeting (Decision Analysis in Practice track), October 26, 2021 (virtual).

“Best Practices in Teaching OR/MS.” Invited panel discussion participant, INFORMS Annual Meeting, Seattle, Wash., October 20–23, 2019.

Corlu, C. G., Maleyeff, J., Yang, C., Ma, T., and Shen, Y. “Decision Support System for Healthcare Capacity Planning.” Poster selected for presentation at the Boston University Metropolitan College Ribbon Cutting Ceremony, Boston, Mass., September 26, 2019.

“Service Supply Chains: Challenges when Outsourcing Knowledge Services.” Guest Lecture, Capital University of Economics and Business, Beijing, China, March 28, 2018.

Maleyeff, J., et al. “Enterprise Risk Management.” Boston University Metropolitan College Research Colloquium, Boston, Mass., May 11, 2017.

“Hidden Determinants of Supply Chain Agility.” Webinar, Rensselaer Polytechnic Institute, Hartford Campus, January 9, 2013.

“Controlling Wait Times in Hospitals and Other Service Systems.” Webinar, Rensselaer Polytechnic Institute, Hartford Campus, December 7, 2011.

Venkateswaran, V., and Maleyeff, J. “Classifying Services by Customer Specified Performance Dimensions.” INFORMS Annual Meeting, San Diego, Calif., October 13, 2009.

“What exactly is an MBA?” Hispanic Leadership Forum, East Hartford, Conn., September 26, 2008.

“Understanding the special nature of services to create ultimate value: Exploring the discipline of Service Science.” MBA Modernization Program, Lally School of Management & Technology, Rensselaer Polytechnic Institute, Hartford, Conn., May 20, 2008.

“Process Improvement in Government.” ASQ Government Division Forum, Houston, Tex., May 8, 2008.

“Applying Lean Where You Least Expect It.” Leadership Seminar Series, Lally School of Management & Technology, Rensselaer Polytechnic Institute, Hartford, Conn., May 16, 2007.

“Applying Lean to Services.” Pratt & Whitney ‘Lunch and Learn’ Seminar series, East Hartford, Conn., May 3, 2007.

“Lean Six Sigma in Government—Success Factors and Recommendations.” Webinar, American Society for Quality Government Division, March 1, 2007.

“Lean/Six Sigma: Implementation in the Public Sector.” Invited paper presented at the 2006 Quality Symposium, Connecticut Quality Council, Hartford, Conn., October 4, 2006.

“The Integration of Six Sigma and Lean in Organizations.” CQC Concepts and Applications Workshop, May 17, 2006.

Maleyeff, J., and Fernandez, D. “Operational Innovation at Progressive.” Invited paper presented at the 2005 Quality Symposium, Connecticut Quality Council, Hartford, Conn., October 11, 2005.

“Applying Lean Where You Least Expect It: Marketing, R&D, and Administrative Services.” Leadership Seminar Series, Lally School of Management & Technology, Rensselaer Polytechnic Institute, Hartford, Conn., June 15–16, 2005.

“Alleviating Congestion in Health Care Systems.” Invited presentation to the CLS/CNE (Clinical Laboratory Society of Central New England) Conference, Providence, R.I., May 12, 2005.

“Healthcare Performance Management: Pitfalls and Solutions.” Invited presentation to the Yale Medical School, Department of Pathology, New Haven, Conn., November 8, 2004.

“Lean Approaches to Service System Improvement.” Invited paper presented at the 2004 Quality Symposium, Connecticut Quality Council, Hartford, Conn., October 27, 2004.

“The Effect of Outsourcing in Connecticut.” Panel discussion moderator, Manufacturing Competitiveness Exchange, April 16, 2004.

“Healthcare Performance Management: Pitfalls and Solutions.” Invited paper presented at the 2003 Quality Symposium, Connecticut Quality Council, Hartford, Conn., October 28, 2003.

Kaminsky, F. C., and Maleyeff, J. “Process-Oriented Statistics.” Presented at the Making Statistics More Effective in Schools of Business (MSMEBS) Conference, Syracuse University, June 2000.

Bur, M., Goulart, R. A., Kaminsky, F. C., and Maleyeff, J. “Statistical Process Control to Monitor Cervical Cytological/Histological Discrepancies for Quality Assurance.” Poster Session, 86^th Annual Meeting of the United States and Canadian Academy of Pathology , Orlando, Fla., March 1997.

Kaminsky, F. C., and Maleyeff, J. “Statistical Quality Control: Games People Play.” Presented to the ASQ Western Massachusetts Chapter, Chicopee, Mass., May 1996.

“A Hands-On Approach to Understanding Concepts in Statistical Quality Control.” Presented to the IIE Worcester Chapter, Worcester, Mass., March 1996.

“Integrated Product Development: The Devil is in the Details.” Presented to the Pioneer Valley Manufacturers Forum, Springfield, Mass., November 1995.

“The LEGO Legend and Engineering Practice in Europe.” Presented to the Engineering Society of Western Massachusetts, West Springfield, Mass., October 1995.

Maleyeff, J., Farris, J. P, and Haffner, E. W. “Measurements & Beyond: Bringing Together Metrology and Engineering Education.” Presented at the Brown & Sharpe Metrology Conference, North Kingston, R.I., September 1995.

Haffner, E. W., and Maleyeff, J. “Utilizing Industrial Problems in Laboratory, Classroom, and Capstone Design Courses.” Presented at the ASEE New England Section Meeting, University of Massachusetts, Amherst, Mass., April 1995.

“Concurrent Engineering: Perspectives from the USA.” Presented at the Seminar Concerning Concurrent Engineering, LEGO Engineering A/S, Billund, Denmark, September 1994.

“SQC Education: Keys to Success.” Presented to the ASQ Western Massachusetts Chapter, Chicopee, Mass., March 1994.

“Teaching Statistical Process Control: Who, What, Where and How.” Presented to the ASA Regional Conference, Smith College, Northampton, Mass., March 1993.

“Pre-College Science Education.” Presented at the Springfield (Massachusetts) Science Museum conference on science education, April 12, 1992.

Maleyeff, J., Work, C. E., and Bihonegne, W. “Motivating Junior High School Students in Math & Science.” Presented to the ASEE New England Section Fall Meeting, New Haven, Conn., October 1991.

“Statistics in Manufacturing.” Presented to the IIE Springfield Chapter, West Springfield, Mass., November 1989.

Maleyeff, J., and Hong, S. “A Microcomputer Application for Production Planning.” Presented at the RCA Business Systems Conference, Princeton, N.J., June 1984.

“The Cylix Acquisition.” RCA Business Systems Conference, Princeton, N.J., November 1982.

Technical Reports, Book Reviews, Other

Weidman, D., Zang, Y., Maleyeff, J., Corlu, C., and Song, Y. “Impacts of COVID-19 on the Work Environment of Professional Workers: Implications for Educators & Human Resource Managers.” Research Report 2021-01, Boston University Metropolitan College Decision Sciences Research Laboratory (2021).

Book Review of Quantitative Models for Performance Evaluation and Benchmarking, by Joe Zhu. In Benchmarking: An International Journal 12, no. 2 (2005): 180–182.

Maleyeff, J., and Kaminsky, F. C. “Connecticut’s Testing Methods Won’t Improve Schools.” Guest editorial in Hartford Courant, Hartford, Conn., October 24, 2000.

Maleyeff, J., Nielsen, B., and Katholm, K. M. “Integrated Product Development for Analysis & Control of Purchased Goods.” LEGO Engineering A/S, Billund, Denmark, June 1995.

“Prepack Design & Packing: Guidelines for Accomplishing MANOS Quality Goals.” LEGO Engineering A/S, Billund, Denmark, June 1995.

“Young Engineers Scholars Program.” Final report to the National Science Foundation, Grant Number RCD-9055174, August, 1993.

“IHVT Scheduling Algorithm.” Report to the SRI David Sarnoff Research and Development Center, Princeton, N.J., June 1990.

“Simulation and Queuing Analysis of an ITPS Manufacturing System.” RCA Technical Report PRRL-86-EM-021, June 1986.

Maleyeff, J., and Lamonte, R. R. “Cost Analysis of Alternative Composite Disc Production Processes.” RCA David Sarnoff Research Center Report RDR-84-16, October 1984.

Davis, R. D., Maleyeff, J., and Lewis, D. A. “Development and Implementation of Order and Inventory Policies for Balk Raw Ingredients and Launch Control Facilities-USAF Foil Pack Systems.” Report to the OR/SA Office of the US Army Natick Research and Development Command, 1982.

Davis, R. D., Maleyeff, J., and Lewis, D. A. “Implementation of Production & Inventory Policies for the USAF Foil Pack System.” Report to OR/SA Office of the US Army Natick Research & Development Command, March 1981.

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